Privacy Policy

1. Introduction

TaskFlow Solutions (Pty) Ltd ("we", "us", "our") operates the Evalu8 platform. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and share information when you use our services.

2. Information we collect

• Account data: name, email address, company name, and contact details provided during registration.
• Employee data: names, roles, branches, and performance review scores entered by you into the platform.
• Usage data: logins, features used, and interactions with the platform for improving our service.
• Billing data: payment information is handled by our payment processor, Payfast. We do not store your card details on our servers.

3. How we use your information

• To provide, maintain, and improve the Evalu8 platform.
• To send review reminders, notifications, and account-related communications.
• To process billing and subscription management via Payfast.
• To analyse usage patterns and improve user experience.
• To comply with legal obligations and protect our rights.

4. Data sharing

We do not sell your personal data. We only share data with:

• Payfast - for secure payment processing. Their use of your data is governed by their own privacy policy.
• Service providers - hosting, email delivery, and analytics providers who help us operate the platform under strict confidentiality agreements.
• Legal authorities - when required by law or to protect our rights.

5. Data security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and regular security reviews. However, no internet-based service can be 100% secure, and we cannot guarantee absolute security.

6. Data retention

We retain your data for as long as your account is active or as needed to provide you with services. Upon account cancellation, we will delete or anonymise your data within a reasonable period, unless we are required to retain it for legal purposes.

7. Your rights

Under South African data protection laws, you have the right to access, correct, or delete your personal data. You may also object to certain processing activities. To exercise these rights, contact us at support@taskflowsolutions.co.za.

8. Cookies and tracking

We use essential cookies to maintain your session and preference cookies to remember your settings. We may use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

9. Changes to this policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the platform. Continued use of Evalu8 after changes constitutes acceptance of the updated policy.

10. Contact us

If you have any questions about this privacy policy or our data practices, please contact us at: support@taskflowsolutions.co.za

TaskFlow Solutions (Pty) Ltd - Registration number: 2024/100239/07